In 2003-04 the Office of Fair Trading:
- Finalised more than 12,000 consumer complaints
- Monitored more than 33,000 businesses, community groups and individual licensees for compliance with legislative requirements
- Achieved more than $3.3 million in redress for consumers
- Took more than 2,000 enforcement actions against traders resulting in penalties totalling more than $460,000
- Provided information and advice to more than 2.9 million customers
- Maintained licensing and registration services to more than 430,000 businesses and community organisations
- Verified 8,665 measurement standards for business and government to promote correct measurement
- Issued 854,342 certificates from the Register of Encumbered Vehicles (REVS) and processed more than 1.1 million REVS transactions in total
- Issued 205 media releases and 44 media statements, and undertook 745 media interviews.
For further information on the Fair Trading service please visit the Office of Fair Tradings website. http://www.fairtrading.qld.gov.au
Last updated
16 June 2005.
